[VyprVPN] Re: Support : Sales and Billing - 4295866

Create: 2020-06-19
Update: 2020-06-19
Score: 0
Safe: Yes

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Hello Kumar,

Your request (4295866) has been updated.

Please note: Tickets are worked in the order received. In order to get to your request more quickly, please refrain from replying to this email after you issue your response. Each added reply will affect your ticket's priority in our queue.

Zendesk (VyprVPN)

Jun 19, 2020, 4:04 AM CDT

Hello,

We appreciate you working with our VyprVPN Customer Success Team. We wanted to reach out to you to confirm that you received our last reply 2 days ago. Additionally, we want to make sure that we have provided you with the best support to resolve the issue(s) you are facing with our service. Please reply back to this email letting us know if the issue has been resolved or if further assistance is needed.

NOTE: We will follow up with you once more regarding this issue if we do not receive a response from you within the next 48 hours before marking your support ticket as resolved.

We look forward to your reply!

Patrick (VyprVPN)

Jun 17, 2020, 3:04 AM CDT

Hello,

Thank you for your reply.

We've finished reviewing your account, and unfortunately we're not able to offer you service at this time. Your credit card has not been billed. We apologize for the inconvenience.

Thank you for your interest in VyprVPN!

Patrick
VyprVPN Customer Success Team
Level 1 Representative

Kumar

Jun 17, 2020, 3:02 AM CDT

Name : Kumar Sanu
Username :
Nature : Sales and Billing
Operating System: Android 6.x Marshmallow
Product or Service: VyprVPN
Problem Date:
Server Location(s):
Content : Kindly activate my free trial.

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