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We couldn't confirm your identity documents
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Thanks for providing documents to support your identity. Unfortunately, one or more of the documents you provided was either expired, missing information, incorrect, or hard to read.
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Please review the specific reasons why your document was rejected below, and then send us a new document right away so you can enjoy all of the benefits of your PayPal account.
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Why was my document rejected?
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| Type of Proof |
Name |
Documentation Type |
Rejection Reasons & Descriptions |
| Proof of address |
Tommaso Ferrari |
Council Rates Notices |
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The proof of address document you provided is missing some information. Please upload a new proof of address document showing the full name and residential address that matches the one in your PayPal profile.
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How do I resend my documents?
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There are two ways you can send us your identity document again.
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Just log in to your account and find the submission link in your notifications or go directly to the document submissions page after logging in.
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Thank you for using PayPal.
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| Help & Contact | Security |
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