Undeliverable: \"Eur 385,000.00 Compensation Awarded to you !

From: postmaster@myarcus.com
Domain: IP info myarcus.com
MX-server: IP info mail.ticketnew.com
Size: 41563 Bytes
Create: 2024-06-17
Update: 2024-11-21
Score: 9
Safe: Yes

Outbound domains: go.microsoft.com |
Your message couldn't be delivered to multiple recipients.
The recipients weren't found at myarcus.com.
ramanathan Office 365 Recipients
Action Required Recipients
Unknown To address
Couldn't deliver to the following recipients:
9342329797deepak@myarcus.com, 9382729797iswarya@myarcus.com

How to Fix It
The address may be misspelled or may not exist. Try one or more of the following:
  • Send the message again following these steps: In Outlook, open this non-delivery report (NDR) and choose Send Again from the Report ribbon. In Outlook on the web, select this NDR, then select the link "To send this message again, click here." Then delete and retype the entire recipient address. If prompted with an Auto-Complete List suggestion don't select it. After typing the complete address, click Send.
  • Contact the recipient (by phone, for example) to check that the address exists and is correct.
  • The recipient may have set up email forwarding to an incorrect address. Ask them to check that any forwarding they've set up is working correctly.
  • Clear the recipient Auto-Complete List in Outlook or Outlook on the web by following the steps in this article: Fix email delivery issues for error code 5.1.10 in Office 365, and then send the message again. Retype the entire recipient address before selecting Send.
If the problem continues, forward this message to your email admin. If you're an email admin, refer to the More Info for Email Admins section below.

Was this helpful? Send feedback to Microsoft.


More Info for Email Admins
Status code: 550 5.1.10

This error occurs because the sender sent a message to an email address hosted by Office 365 but the address is incorrect or doesn't exist at the destination domain. The error is reported by the recipient domain's email server, but most often it must be fixed by the person who sent the message. If the steps in the How to Fix It section above don't fix the problem, and you're the email admin for the recipient, try one or more of the following:

The email address exists and is correct - Confirm that the recipient address exists, is correct, and is accepting messages.

Synchronize your directories - If you have a hybrid environment and are using directory synchronization make sure the recipient's email address is synced correctly in both Office 365 and in your on-premises directory.

Errant forwarding rule - Check for forwarding rules that aren't behaving as expected. Forwarding can be set up by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature.

Recipient has a valid license - Make sure the recipient has an Office 365 license assigned to them. The recipient's email admin can use the Office 365 admin center to assign a license (Users > Active Users > select the recipient > Assigned License > Edit).

Mail flow settings and MX records are not correct - Misconfigured mail flow or MX record settings can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly.

For more information and additional tips to fix this issue, see Fix email delivery issues for error code 5.1.10 in Office 365.

Original Message Details
Created Date: 6/17/2024 2:47:11 PM
Sender Address: elenaviznyuk@peakfixkey.com
Recipient Address: 9342329797deepak@myarcus.com, 9382729797iswarya@myarcus.com
Subject: "Eur 385,000.00 Compensation Awarded to you !

Error Details
Error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient 9342329797deepak@myarcus.com not found by SMTP address lookup
Message rejected by: PR0P264MB2274.FRAP264.PROD.OUTLOOK.COM

Notification Details
Sent by: PR0P264MB2274.FRAP264.PROD.OUTLOOK.COM

Message Hops
HOP TIME (UTC) FROM TO WITH RELAY TIME
1 6/17/2024
2:47:21 PM
IP-11-105.dataclub.eu mail.ticketnew.com ESMTPSA 10 sec
2 6/17/2024
2:47:33 PM
mail.ticketnew.com localhost ESMTP 12 sec
3 6/17/2024
2:47:33 PM
localhost mail.ticketnew.com ESMTP *
4 6/17/2024
2:47:34 PM
mail.ticketnew.com localhost ESMTP 1 sec
5 6/17/2024
2:47:34 PM
localhost mail.ticketnew.com ESMTP *
6 6/17/2024
2:48:52 PM
mail.ticketnew.com PA1PEPF000CC3FB.mail.protection.outlook.com Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) 1 min, 18 sec
7 6/17/2024
2:48:52 PM
PA1PEPF000CC3FB.FRAP264.PROD.OUTLOOK.COM PA7P264CA0288.outlook.office365.com Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) *
8 6/17/2024
2:48:53 PM
PA7P264CA0288.FRAP264.PROD.OUTLOOK.COM PR0P264MB2274.FRAP264.PROD.OUTLOOK.COM Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) 1 sec

Original Message Headers

Received: from PA7P264CA0288.FRAP264.PROD.OUTLOOK.COM (2603:10a6:102:370::14)
 by PR0P264MB2274.FRAP264.PROD.OUTLOOK.COM (2603:10a6:102:16a::14) with
 Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7677.28; Mon, 17 Jun
 2024 14:48:53 +0000
Received: from PA1PEPF000CC3FB.FRAP264.PROD.OUTLOOK.COM
 (2603:10a6:102:370:cafe::4f) by PA7P264CA0288.outlook.office365.com
 (2603:10a6:102:370::14) with Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7677.30 via Frontend
 Transport; Mon, 17 Jun 2024 14:48:52 +0000
Authentication-Results: spf=pass (sender IP is 49.50.81.243)
 smtp.mailfrom=sangamcinemas.com; dkim=pass (signature was verified)
 header.d=sangamcinemas.com;dmarc=bestguesspass action=none
 header.from=sangamcinemas.com;
Received-SPF: Pass (protection.outlook.com: domain of sangamcinemas.com
 designates 49.50.81.243 as permitted sender) receiver=protection.outlook.com;
 client-ip=49.50.81.243; helo=mail.ticketnew.com; pr=C
Received: from mail.ticketnew.com (49.50.81.243) by
 PA1PEPF000CC3FB.mail.protection.outlook.com (10.167.242.6) with Microsoft
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Received: from localhost (localhost [127.0.0.1])
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	Mon, 17 Jun 2024 20:17:34 +0530 (IST)
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	by localhost (mail.ticketnew.com [127.0.0.1]) (amavisd-new, port 10032)
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Received: from localhost (localhost [127.0.0.1])
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	Mon, 17 Jun 2024 20:17:33 +0530 (IST)
DKIM-Filter: OpenDKIM Filter v2.10.3 mail.ticketnew.com 76AEF1240EFE
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sangamcinemas.com;
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	 4IlDuR51KdXayjWeBLRRK3O0cJI7SySTu+JGHCTY=
X-Virus-Scanned: amavisd-new at mail.ticketnew.com
Received: from mail.ticketnew.com ([127.0.0.1])
	by localhost (mail.ticketnew.com [127.0.0.1]) (amavisd-new, port 10026)
	with ESMTP id S0xxR1xAdIFZ; Mon, 17 Jun 2024 20:17:33 +0530 (IST)
Received: from IP-11-105.dataclub.eu (unknown [185.29.11.105])
	by mail.ticketnew.com (Postfix) with ESMTPSA id 4C97F1240ECB;
	Mon, 17 Jun 2024 20:17:21 +0530 (IST)
Content-Type: multipart/alternative; boundary="===============1889011569=="
MIME-Version: 1.0
Subject: "Eur 385,000.00 Compensation Awarded to you !
To: Me <elenaviznyuk@peakfixkey.com>
From: "United Nations Compensation Commission - UNCC"
 <elenaviznyuk@peakfixkey.com>
Date: Mon, 17 Jun 2024 16:47:11 +0200
Reply-To: intluncc@gmail.com
Message-ID: <20240617144721.4C97F1240ECB@mail.ticketnew.com>
Return-Path: elenaviznyuk@peakfixkey.com
X-EOPAttributedMessage: 0
X-EOPTenantAttributedMessage: 3a9a53dc-381d-4bf5-96ff-eafd90430322:0
X-MS-PublicTrafficType: Email
X-MS-TrafficTypeDiagnostic: PA1PEPF000CC3FB:EE_|PR0P264MB2274:EE_
X-MS-Office365-Filtering-Correlation-Id: aa5951aa-c235-4096-87e0-08dc8edc9b0c