[Action required] Contabo: Your services have been suspended! Act now to avoid data loss!
Dear Vincent,
Unfortunately we still haven’t received your payment and your account has a negative balance of $12.69.
You can find your detailed account history at the bottom of this e-mail.
Due to non-payment we had to suspend access to all of your subscriptions and we will delete all of them without option of data recovery very soon.
If you want to avoid data loss, please act now and use one of the following options to complete your payment:
- Recharge your account: Navigate to the Payment Method section of your Customer Control Panel; there your will be able to recharge your account with the required total amount of $12.69 via PayPal .
- Send the payment to our PayPal account: paypal@contabo.com or use the link with all necessary information pre-filled:
"
- Send the payment to our bank account: check the payment details required for the bank transfer in the section Payment Method of your Customer Control Panel – please note, that bank transfers take often several days before they reach us, so at that point of time, it will already be much too late. Therefore, if you want to send the payment via bank transfer, and only then, we require a confirmation that the payment has been sent, such as a fax of the confirmation of your bank, immediately.
- Switch to automated payments using Credit Cards or PayPal: Navigate to the Payment Method section of your Customer Control Panel to turn on automated payments. This way you do not need to remember to top up the account every month and there is no risk of suspension or data loss because of a delayed payment.
It is not required that you use the links provided above to make the payment. You can send the payment manually as well, but in this case please always use the subject "Payment for Vincent Blackwell, Customer ID 14029778". Stating a clear payment purpose will allow us to identify your payment quickly without doubts.
Please act now! Otherwise, you will lose all your data!
Please find below your account history which shows the changes of balance for your account over the last two months. This list is meant to provide a detailed insight.
| Date | Subscription | Amount |
Balance afterwards |
Calculated until (before) | Calculated until (after) | Purpose |
| 26.08.2025 | Cloud VPS 10 SSD (94.72.111.0) |
$-4.95 |
$-4.95 |
25.08.2025 | 25.09.2025 | Entry for 1 month |
| 26.08.2025 | Location: United Kingdom [VPS 10] |
$-0.24 |
$-5.19 |
25.08.2025 | 25.09.2025 | Entry for 1 month |
| 27.08.2025 | Reactivation |
$-7.50 |
$-12.69 |
- | - | Entry for the setup-fee |
If you have any questions, always feel free to reach out to our Contabo Support Team.
Best regards,
Contabo Billing Department