Unified Communications (UC) has seen significant adoption in recent years, with a vast majority (98%) of businesses considering it essential for their operations. However, over half of organizations' helpdesk tickets are related to UC issues, indicating the challenges in ensuring seamless UC experiences.
ControlUp offers a solution to this problem by combining Teams and Zoom API data with client-side agent data to provide real-time meeting statistics and historical call and device performance records. With this information, organizations can identify the root cause of a bad UC call or meeting and apply remediation scripts or patches to fix the issue.
In just 45 minutes, you can learn how ControlUp can help detect and remediate Teams and Zoom issues, allowing businesses to ensure uninterrupted and high-quality UC experiences for their employees and customers.
Product Marketing Manager
Technical Marketing Manager