ControlUp Delivers a Better DEX Experience for Kreston Reeves Customers

Kreston Reeves Case Study

Kreston Reeves is an international advisory and accountancy network focusing on helping clients succeed in every country or market they choose to operate in. Kreston members reach across 120 countries. Learn how ControlUp delivers a better DEX experience for their employees.

Free desktop troubleshooting and remediation tools

This blog highlights the eight key features of free desktop troubleshooting and remediation tools, emphasizing their practicality and efficiency. These features include remote assistance, device and application troubleshooting, network diagnostics, problem alerting, remediation actions, automated fixes, and user experience reporting. It underscores the value of ControlUp Edge DX in streamlining IT support processes, enhancing remote troubleshooting, monitoring device performance, and improving overall user experiences. The testimonials from professionals like Adam Brandt and Tom Hamilton further validate the tools' effectiveness in reducing reporting time and enhancing productivity.

Why the Digital Employee Experience (DEX) Matters?

Employers have long dictated where and how people get their jobs done. But today, millions of people demand remote work options because they know they are more productive when working where they want. For businesses, flexible workstyles increase opportunities to attract and keep the best talent worldwide. It is for these reasons that the digital employee experience matters.

Managing a distributed workforce presents challenges for IT. Apps break, endpoint devices freeze, video calls lag, Wi-Fi quits, and employees get frustrated. IT teams need help to keep up with demands and are held back by outdated, technology-centric tools designed for a time when everyone worked in the office.

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