[ref:29965501:ref] : Reply from Chipotle
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annie,
To make up for this inconvenience, Ive added two free entrée offers to this email for you to use within the next 30 days. You can use them on any online order, or you can scan the code to redeem in-store. Let me know if theres anything else I can do for you!
Sincerely,
Sela Joyce
Coordinator, Customer Care
Chipotle Mexican Grill
Here is the information for your Rewards:
Free Entree
Expires: 06/06/2025
One Free Burrito, Burrito Bowl, Salad, or Order of Tacos
Reward Code: RT9CGMW
Free Entree
Expires: 06/06/2025
One Free Burrito, Burrito Bowl, Salad, or Order of Tacos
Reward Code: TWW7RW6
Case Comment: annie truth|visitor: Continue Pepper|agent: Before we begin, please know that chats may be monitored, recorded, used, and disclosed by Chipotle, the vendor powering this chatbot, and other third parties as described in our #md#[Privacy Policy](https://www.chipotle.com/about-us/privacy-policy#CONTACT_US)#/md#. annie truth|visitor: I Agree, Start Pepper|agent: What brings you here today? Select from the pills below or write up a quick summary. annie truth|visitor: Order issues Pepper|agent: Got it. Let me take a look. Pepper|agent: How did you place your order? annie truth|visitor: Chipotle restaurant Pepper|agent: If you can provide a bit more information, one of our team members will be happy to assist you. Do have your receipt handy? annie truth|visitor: Yes, I do Pepper|agent: Pepper|agent: Transferring to a live agent... Pepper|agent: Alright, a team member will be with you soon. Autobot|system: You are being transfered to another agent Autobot|system: You are now connected to Sela Joyce. annie truth|visitor: Hello Sela how are you doing today Sela Joyce|agent: Hey there, Annie! Thank you for reaching out to Chipotle Customer Care. My name is Sela, and we're always here to make things right for you. I'm excited to help with your concern and will take a moment to review the details you've shared with Pepper. Please hang tight while I look into this for you! annie truth|visitor: thank you so much i really appreciate it ! Sela Joyce|agent: To better assist you, can you send us the copy of your receipt? annie truth|visitor: Im just a little upset because my friend and i spent 25 dollars to be let down by the quality of the chicken annie truth|visitor: we couldnt eat it
annie,
To make up for this inconvenience, Ive added two free entrée offers to this email for you to use within the next 30 days. You can use them on any online order, or you can scan the code to redeem in-store. Let me know if theres anything else I can do for you!
Sincerely,
Sela Joyce
Coordinator, Customer Care
Chipotle Mexican Grill
Here is the information for your Rewards:
Free Entree
Expires: 06/06/2025
One Free Burrito, Burrito Bowl, Salad, or Order of Tacos
Reward Code: RT9CGMW
Free Entree
Expires: 06/06/2025
One Free Burrito, Burrito Bowl, Salad, or Order of Tacos
Reward Code: TWW7RW6
Case Comment: annie truth|visitor: Continue Pepper|agent: Before we begin, please know that chats may be monitored, recorded, used, and disclosed by Chipotle, the vendor powering this chatbot, and other third parties as described in our #md#[Privacy Policy](https://www.chipotle.com/about-us/privacy-policy#CONTACT_US)#/md#. annie truth|visitor: I Agree, Start Pepper|agent: What brings you here today? Select from the pills below or write up a quick summary. annie truth|visitor: Order issues Pepper|agent: Got it. Let me take a look. Pepper|agent: How did you place your order? annie truth|visitor: Chipotle restaurant Pepper|agent: If you can provide a bit more information, one of our team members will be happy to assist you. Do have your receipt handy? annie truth|visitor: Yes, I do Pepper|agent: Pepper|agent: Transferring to a live agent... Pepper|agent: Alright, a team member will be with you soon. Autobot|system: You are being transfered to another agent Autobot|system: You are now connected to Sela Joyce. annie truth|visitor: Hello Sela how are you doing today Sela Joyce|agent: Hey there, Annie! Thank you for reaching out to Chipotle Customer Care. My name is Sela, and we're always here to make things right for you. I'm excited to help with your concern and will take a moment to review the details you've shared with Pepper. Please hang tight while I look into this for you! annie truth|visitor: thank you so much i really appreciate it ! Sela Joyce|agent: To better assist you, can you send us the copy of your receipt? annie truth|visitor: Im just a little upset because my friend and i spent 25 dollars to be let down by the quality of the chicken annie truth|visitor: we couldnt eat it
Case thread ID : [500Pa00000Y3RhfIAF.003Pa00000dESHKIA4] 005Pa0000061iegIAA