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Users cannot login or create new accounts

From:	no-reply@status.incident.io
Domain:	IP info status.incident.io
MX-server:	IP info o2.ptr1198.incident.io
Size:	8776 Bytes

Create:	2025-10-03
Sent:	2025-10-03 01:30
Update:	2025-10-25
Score:	1
Safe:	Yes

Outbound domains: u24706548.ct.sendgrid.net |

New incident

Users cannot login or create new accounts

Investigating Started October 3, 2025 1:29 AM UTC

We are investigating the issue for the listed services.

Affected Components:

APIs

Login Degraded performance

ChatGPT

Login Degraded performance

Sora

Login Degraded performance

View incident

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